hello everyone,
we have a 7mode box that fails to send autosupport emails [sometimes] and we need to understand why, i found the below error in the log files, can someone please tell me what could be the reason for this...
node>NodeName</node>
<seq-num>5128</seq-num>
<destination>smtp</destination>
<trigger>callhome.invoke.all</trigger>
<last-update>1/15/2020 10:26:19</last-update>
<status>transmission-failed</status>
<attempt-count>10</attempt-count>
<subject>USER_TRIGGERED (COMPLETE:now)</subject>
<uri>mailto:autosupport@netapp.com,nas.alerts@Company.com,utkarsh.singh@Company.com</uri>
<error>Login denied</error>
<generated-on>1/15/2020 09:40:19</generated-on>