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ontap api not working with veeam backup and PRTG after updating to ontap9.6P9

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Updated to ontap 9.6P9 from ontap 9.5  directly after I notice my PRTG (https based) sensors  going down for this cluster

short time after i found out that storage based snapshot backup with veeam backup also stopped working

also seems to use the https api.  Can't find what's stopping this , when i use either program i get a " The remote server returned an error: (408) Request Timeout. "  but from both servers I can connect to the https of the ontap system and I can run a curl command to query the api with successful output:

C:\curl\bin>curl -X GET -u admin:*** https://10.1.0.100/api/cluster?fields=version -v -k
Note: Unnecessary use of -X or --request, GET is already inferred.
* Trying 10.1.0.100:443...
* Connected to 10.1.0.100 (10.1.0.100) port 443 (#0)
* ALPN, offering h2
* ALPN, offering http/1.1
* TLSv1.3 (OUT), TLS handshake, Client hello (1):
* TLSv1.3 (IN), TLS handshake, Server hello (2):
* TLSv1.2 (IN), TLS handshake, Certificate (11):
* TLSv1.2 (IN), TLS handshake, Server key exchange (12):
* TLSv1.2 (IN), TLS handshake, Server finished (14):
* TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
* TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1):
* TLSv1.2 (OUT), TLS handshake, Finished (20):
* TLSv1.2 (IN), TLS handshake, Finished (20):
* SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384
* ALPN, server accepted to use http/1.1
* Server certificate:
* subject: CN=SAN; C=US
* start date: Jul 25 19:39:11 2020 GMT
* expire date: Jul 23 19:39:11 2030 GMT
* issuer: CN=SAN; C=US
* SSL certificate verify result: self signed certificate (18), continuing anyway.
* Server auth using Basic with user 'admin'
> GET /api/cluster?fields=version HTTP/1.1
> Host: 10.1.0.100
> Authorization: Basic YWRtaW46KlN5c3RlbTAxKg==
> User-Agent: curl/7.71.1
> Accept: */*
>
* Mark bundle as not supporting multiuse
< HTTP/1.1 200 OK
< Date: Wed, 29 Jul 2020 11:33:35 GMT
< Server: libzapid-httpd
< X-Content-Type-Options: nosniff
< Cache-Control: no-cache,no-store,must-revalidate
< Content-Length: 208
< Content-Type: application/hal+json
<
{
"version": {
"full": "NetApp Release 9.6P9: Wed Jul 08 09:07:16 UTC 2020",
"generation": 9,
"major": 6,
"minor": 0
},
"_links": {
"self": {
"href": "/api/cluster"
}
}
}* Connection #0 to host 10.1.0.100 left intact

 

any one else have seen this or have some suggestions ? have cases running with netapp support , prtg support and veeam support , but the process is going very slow and I need to get my backup back running again.

 

All help appreciated.

 

JWH

 


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