We recently had NetApp install a two-node FAS8700 cluster, but when we checked - we can only connect to 1 out of the service-processors. We can connect to the management lifs of both nodes.
Any help appreciated troubleshooting this...
Both showing online and with correct IPs, but I can only connect to the first one 10.7.190.14 - the second one says connection refused:
pnl0004scpr1655::> system service-processor show -instance
Node: pnl0004scpr1655-01
Type of Device: BMC
Status: online
Is Network Configured: true
Public IP Address: 10.7.190.14
MAC Address: d0:39:ea:13:0c:e1
Firmware Version: 13.2
Part Number: NA
Serial Number: NA
Device Revision: 13.2
Is Firmware Autoupdate Enabled: true
Node: pnl0004scpr1655-02
Type of Device: BMC
Status: online
Is Network Configured: true
Public IP Address: 10.7.190.15
MAC Address: d0:39:ea:13:16:36
Firmware Version: 13.2
Part Number: NA
Serial Number: NA
Device Revision: 13.2
Is Firmware Autoupdate Enabled: true
2 entries were displayed.
I came across this command, but it is not accepted:
pnl0004scpr1655::> system service-processor ssh show
Error: show failed: This command is not supported in this platform.
This is the detailed network setup which seems correct:
pnl0004scpr1655::> system service-processor network show -instance
Node: pnl0004scpr1655-01
Address Family: IPv4
Interface Enabled: true
Type of Device: BMC
Status: online
Link Status: up
DHCP Status: none
IP Address: 10.7.190.14
MAC Address: d0:39:ea:13:0c:e1
Netmask: 255.255.255.0
Prefix Length of Subnet Mask: -
Router Assigned IP Address: -
Link Local IP Address: -
Gateway IP Address: 10.7.190.1
Time Last Updated: 2020:08:03.22:49:35
Subnet Name: -
Enable IPv6 Router Assigned Address: -
SP Network Setup Status: succeeded
SP Network Setup Failure Reason: -
Node: pnl0004scpr1655-01
Address Family: IPv6
Interface Enabled: false
Type of Device: BMC
Status: online
Link Status: disabled
DHCP Status: none
IP Address: -
MAC Address: d0:39:ea:13:0c:e1
Netmask: -
Prefix Length of Subnet Mask: 0
Router Assigned IP Address: -
Link Local IP Address: -
Gateway IP Address: -
Time Last Updated: 2020:08:03.22:49:35
Subnet Name: -
Enable IPv6 Router Assigned Address: -
SP Network Setup Status: not-setup
SP Network Setup Failure Reason: -
Node: pnl0004scpr1655-02
Address Family: IPv4
Interface Enabled: true
Type of Device: BMC
Status: online
Link Status: up
DHCP Status: none
IP Address: 10.7.190.15
MAC Address: d0:39:ea:13:16:36
Netmask: 255.255.255.0
Prefix Length of Subnet Mask: -
Router Assigned IP Address: -
Link Local IP Address: -
Gateway IP Address: 10.7.190.1
Time Last Updated: 2020:08:03.22:42:47
Subnet Name: -
Enable IPv6 Router Assigned Address: -
SP Network Setup Status: succeeded
SP Network Setup Failure Reason: -
Node: pnl0004scpr1655-02
Address Family: IPv6
Interface Enabled: false
Type of Device: BMC
Status: online
Link Status: disabled
DHCP Status: none
IP Address: -
MAC Address: d0:39:ea:13:16:36
Netmask: -
Prefix Length of Subnet Mask: 0
Router Assigned IP Address: -
Link Local IP Address: -
Gateway IP Address: -
Time Last Updated: 2020:08:03.22:42:47
Subnet Name: -
Enable IPv6 Router Assigned Address: -
SP Network Setup Status: not-setup
SP Network Setup Failure Reason: -
4 entries were displayed.