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NetApp Vscan is disconnected

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Hi Team

Thanks for seeking this post

we have 2 AFF A300 HA Filers we newly configured av for both filer. Both filer is connected to same 2 Av servers 1 filer is working fine and another filer it show disconnected state. I have deleted recreated scanner pool and scan policy

we can see in events

9/8/2020 13:57:19  ***nas2116a EMERGENCY Nblade.vscanNoScannerConn: Vserver "svm_******16_prod" has no virus scanner connection.
9/8/2020 13:38:42 ***nas2116a EMERGENCY Nblade.vscanNoScannerConn: Vserver "svm_******16_prod" has no virus

scanner connection.

 

KPKarthikKumar_0-1599574762830.png

KPKarthikKumar_1-1599574989986.png

 

 

from av connector we can reach the filer and test is successful, no firewall policy

can reach the AV server from filer. 

how can i proceed further

 

Thanks and Regards

Karthik 


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