I am installing a new NetApp 2750 with Ontap 9.8P3 out of the box.
Performing initial initialization and configuration.
When executing the Prepare Storage command in ONTAP System Manager, I get an error:
"2021-08-24T15: 03: 50 + 00: 00, "netapp04-02", "informational", "mgwd", "mgmtgwd.jobmgr.jobcomplete.failure: Job \" Aggr Create \ "[id 80] (Create netapp04_02_SAS_1) completed unsuccessfully: Failed to create aggregate \" netapp04_02_SAS_1 \ "on \ "netapp04-02 \". Reason: There are not enough spare disks with matching RPM. 11 disks needed from one pool, but not enough matching disks of the requested size are available in either pool."
I found that the error might be related to a bug (Bug ID 1411692):
https://mysupport.netapp.com/site/bugs-online/product/ONTAP/BURT/1411692
But here are no recommendations for fixing the problem.
I created Case for tech support.
Support give me a link to the article:
But under our NetApp account, using this link, I receive a notification: You do not have permission to view this page (see attachment).
I create question to support but not have respond from support.
Question 1. Does anyone have access to this article? Can you show text of this article?
Question 2. What are the recommendations? Maybe do Prepare Storage manually from the command line? But I don't know the correct parameters.