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DataONTAP powershell cannot connect to a cluster

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Hi all, I'm having trouble connecting to 1 CDOT cluster but can connect to others from same server with matching hardware and OnTap versions. Below is what I've checked already.  I CAN reach onbox system manager OK as well as SSH to the cluster mgmt LIF, but powershell connections and thus WFA connections fail.  Details:

 

Error:

 

PS C:\Windows\system32> Connect-NcController san2001c-cluster.eci.cloud -Credential admin
Connect-NcController : Object reference not set to an instance of an object.
At line:1 char:1
+ Connect-NcController san2001c-cluster.eci.cloud -Credential admin
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidResult: (san2001c-cluster.eci.cloud:NcController) [Connect-NcController], NullRef
erenceException
+ FullyQualifiedErrorId : HttpConnectionFailed,DataONTAP.C.PowerShell.SDK.ConnectNcController

 

PS C:\Windows\system32> Connect-NcController san2001c-cluster.eci.cloud -Credential admin -https
Connect-NcController : API invoke failed.
At line:1 char:1
+ Connect-NcController san2001c-cluster.eci.cloud -Credential admin -https
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidResult: (san2001c-cluster.eci.cloud:NcController) [Connect-NcController], NaExcep
tion
+ FullyQualifiedErrorId : HttpConnectionFailed,DataONTAP.C.PowerShell.SDK.ConnectNcController

 

 

Things I've tried:

  • Connect to another cluster also running ontap 9.1from same powershell server -> connect OK
  • Connect to affected cluster using systemscope credentials -> same error as above on affected cluster but OK on other 9.1 clusters
  • Compared configuration of the following match for both affected cluster and working cluster (both clusters run ontap 9.1:
    • vserver services web show
    • web access show
    • security ssh show
    • security ssl show
    • firewall policy show
    • security certificate show
  • There are NO firewalls between the powershell server and affected cluster
  • I've tried powershell connections from other Windows servers running different Windows OS, powershell and DataONTAP plugin versions -> same error

Other information:

-DataONTAP plugin version 4.1.0

-Powershell version 4.0

-.NET v 3.5 and 4.5 feature are installed

 

Any suggestions would be appreciated.  Thanks!


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